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If we got it wrong

How to make a complaint

Something went sideways? Say so. Here's where it goes, and where else you can take it.

Short answer

Start with whoever you talked to, or call the number on this page. If you'd rather skip us, the Minnesota Attorney General and Wisconsin DATCP both have consumer offices.

Start here

Call back whoever you dealt with at (218) 673-8617. Give us the house, the problem, and how you want it made right.

What happens next

Someone goes back over the calls, the messages and the paperwork, then gives you an answer. Our mistake? We own it and make right whatever we can. Don't agree with you? You'll get our reasons, straight.

Going over our heads

That's your right, and you can do it first. On the Minnesota side, go to the Attorney General's consumer office. On the Wisconsin side, it's the Department of Agriculture, Trade and Consumer Protection, or DATCP. Get their current contact details from their own sites.

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(218) 673-8617

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